Privacy policy

Privacy Policy

Stock Furniture
Website: www.stockfurniture.co.uk

Last updated: March 2026

1. Introduction

Stock Furniture is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use and protect your personal data when you visit or make a purchase from www.stockfurniture.co.uk.

It also explains your rights under applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

For the purposes of data protection law, the data controller is:

Stock Furniture

If you have any questions about this policy or how we use your personal data, please contact us via the contact details provided on our website.

3. Information We Collect

We may collect and process the following types of personal data.

Information you provide to us

When you:

  • place an order

  • contact us

  • create an account

  • sign up to marketing communications

we may collect:

  • name

  • billing address

  • delivery address

  • email address

  • phone number

  • company name (where applicable)

  • payment information (processed securely via our payment providers)

Information collected automatically

When you visit our website we may automatically collect:

  • IP address

  • browser type

  • device information

  • pages visited

  • referring website

  • time spent on pages.

This information is collected through cookies and analytics tools.

4. How We Use Your Information

We use your personal data to:

  • process and fulfil orders

  • manage payments and deliveries

  • communicate with you about your order

  • provide customer support

  • improve our website and services

  • detect fraud and maintain security.

Where you have opted in, we may also use your information to send marketing communications about new products or offers.

You can unsubscribe from marketing communications at any time.

5. Legal Basis for Processing

Under UK GDPR we rely on the following lawful bases:

Contract
Processing necessary to fulfil orders you place with us.

Legitimate Interests
Improving our services, preventing fraud and managing our business.

Consent
Sending marketing communications where you have opted in.

6. Sharing Your Information

We only share your personal data where necessary to operate our business.

This may include sharing information with:

  • Shopify (our ecommerce platform)

  • payment processors

  • delivery and courier companies

  • website analytics providers

  • professional advisers where required.

These providers only receive the information necessary to perform their services and must protect your data.

7. Payment Information

Payments made through our website are processed securely by third-party payment providers.

Stock Furniture does not store full payment card details.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

  • completing transactions

  • maintaining business and accounting records

  • complying with legal obligations.

Order records may be retained for up to 6 years for tax and accounting purposes.

9. Cookies

Our website uses cookies and similar technologies to improve functionality and understand how visitors use the website.

Cookies may be used for:

  • website performance

  • analytics

  • remembering user preferences.

You can control or disable cookies through your browser settings.

10. Your Rights

Under UK data protection law, you have the right to:

  • access the personal data we hold about you

  • request correction of inaccurate information

  • request deletion of your data where appropriate

  • restrict or object to certain processing

  • request transfer of your data to another provider.

To exercise any of these rights, please contact us using the details on our website.

11. Data Security

We take appropriate technical and organisational measures to protect personal data from unauthorised access, misuse or loss.

However, no method of internet transmission is completely secure.

12. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on this page.

14. Complaints

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the UK data protection regulator:

Information Commissioner’s Office (ICO)
https://ico.org.uk